Privacy Policy

Transformative Exterior Solutions, LLC

Effective Date: July 1, 2026

Transformative Exterior Solutions, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request an estimate, schedule services, or otherwise interact with our business.

1. Information We Collect

Personal Information

We may collect:

• Name
• Email address
• Phone number
• Property address
• Billing and payment information

Service Information

To provide our services, we may collect:

• Property details relevant to the requested service
• Photos of exterior surfaces for estimates or service documentation
• Appointment history
• Service preferences

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Respond to estimate requests.
• Schedule and perform services.
• Process payments and issue invoices.
• Send appointment confirmations and reminders.
• Respond to customer inquiries.
• Improve our website and customer experience.
• Communicate promotions, seasonal offers, or service updates.
• Comply with applicable legal requirements.

3. Sharing of Information

Transformative Exterior Solutions, LLC does not sell, rent, or trade your personal information.

We may share information only with trusted third-party service providers that assist with:

• Payment processing
• Scheduling software
• Customer relationship management
• Website hosting
• Analytics services
• Email communications

We may also disclose information if required by law or to protect our legal rights.

4. Cookies & Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Analyze visitor activity.
• Measure marketing performance.
• Enhance user experience.

You may disable cookies through your browser settings, although doing so may limit certain website features.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain customer information only for as long as necessary to:

• Provide our services.
• Maintain business records.
• Meet tax and legal obligations.
• Resolve disputes.
• Enforce our agreements.

Information no longer required is securely deleted or anonymized when appropriate.

7. Your Privacy Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information where legally permitted.
• Opt out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for their privacy practices or content and encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are intended for homeowners and property owners. We do not knowingly collect personal information from children under the age of 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

Any revisions will be posted on this page with an updated Effective Date. Continued use of our website constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Transformative Exterior Solutions, LLC

Owner: Tyler Miller

Email: transformextsolutions@gmail.com

Phone: (860) 912-4417

Location: Groton, Connecticut

Website: transformativeexteriors.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.